Retail Experience Design

By blending data, strategy, design, and technology, we create transformative experiences at scale to drive sales and build branding experiences to empower customers before, during, and after a store visit.

Pushing the boundaries of commerce.

As part of Omnicom Commerce Group, a leader in retail experience design for multiple Fortune 500 companies, our depth of expertise is unmatched. Cross-functional teams of Experience Strategy, Design, and Technology specialists collaborate to orchestrate end-to-end client solutions fueled by data and driven by empathy-led, sensory-filled shopping moments. All of which is designed to increase customer loyalty, amplify brand personality, and add lifetime value.


Analyzing human behaviors and connecting all retail ecosystems to create moments of engagement and memorable experiences that drive continuous conversion.



Executing best-in-class consumer, industry, and retailer-led design solutions increasing sales potential at shelf.



Crafting a strategic view—rooted in design thinking, retail intelligence, and the latest technology innovation—to future-proof, guide, and orchestrate organizations’ retail solutions and experiences.



Retail Experiences
Consumer Experiences
Employee Experiences
Retail Innovation
Retail Safaris
Ecosystem Integration
Spatial Analysis & Store Design
Service Models
Rapid Prototyping & Testing
In-Store Displays
Visual Merchandising & Planning
Experiential Activations
Rollout & Program Management

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